Your privacy is important to us and we want you to feel comfortable about any personal information you might provide while accessing this Website. Medford Children's Therapy  has developed this policy in order for you to understand how we collect, use, communicate and disclose your personal information. This privacy policy applies only to information collected through the Website and not to information collected offline or information protected under HIPAA. By using this Website you consent to our Online Privacy Policy.

You may visit our Website without submitting any information about yourself. If you send an email, enroll in a class, register for an event, subscribe to a publication or request information, you will be asked to submit information about yourself. We will use this information in order to respond to your questions or inquires, forward the requested information, or to send periodic emails. The Website provides you with the opportunity to receive communications from us or third parties. You can sign up for a free email newsletter and can unsubscribe from this newsletter at any time.

Most email does not provide a completely secure and confidential means of communication. It is possible that your email could be viewed inappropriately by another internet user. If you choose to provide us with your email, any misaddressing may result in others intercepting. If you wish to keep your information completely private, you should not use email.

Our Website uses cookies, which are small files that a site or service provider transfers to your computer through your web browser (if you allow). This enables the Website to recognize your browser and capture and remember certain information. We use cookies to compile data about our Website traffic and site interaction so we can provide better experiences and tools in the future.
We do not sell, trade, or otherwise transfer to outside parties any personally identifiable information, unless they are a trusted third party who assists us in operating our website, conducting our business, or servicing you as long as those parties agree to comply with our privacy policy.

We may make minor changes to our privacy policy. All changes are at our discretion and will be made on this page. You can check this page for any changes and continued use of this Website after any change will confirm your acceptance of the change.

SMS Texting Privacy Policy
Effective Date: February 10, 2026

1. DATA SECURITY and INFORMATION HANDLING
Medford Children's Therapy  is committed to protecting the security of your personal information. We implement industry-standard security measures to safeguard your data against unauthorized access, use, or disclosure. However, it is also your responsibility to protect the confidentiality of your account information and any passwords associated with your use of our services.
You agree to notify Medford Children's Therapy  immediately of any unauthorized use of your account or any other security breach. Medford Children's Therapy  will not be liable for any loss or damage arising from your failure to protect your account or personal information adequately. By using our services, you acknowledge and accept that no data transmission over the Internet or mobile networks can be guaranteed to be 100% secure, and therefore, you use our services at your own risk.

2. PRIVACY POLICY
Medford Children's Therapy  collects personal information from you when you interact with our services, including when you sign up, make purchases, or communicate with us via text messages. The types of information we collect may include your name, contact details, payment information, and any other information you voluntarily provide.
We use this information to provide, maintain, and improve our services, process transactions, communicate with you, and comply with legal obligations. Your information may be shared with trusted third-party service providers solely for the purpose of operating our business and fulfilling our commitments to you. We do not sell, rent, or share your personal data with third parties for marketing purposes.
You have the right to access, correct, or delete your personal information at any time, and we are committed to handling your data in a secure and transparent manner.

3. HEALTH INFORMATION and COMMUNICATIONS
As a healthcare provider, Medford Children's Therapy  may collect and maintain protected health information (PHI) in accordance with applicable federal and state laws, including the Health Insurance Portability and Accountability Act (HIPAA).
Text messaging (SMS), email, and web-based communications may be used for purposes such as:
1. Appointment reminders
2. Scheduling coordination
3. Clinic updates
4. Communication related to your care

While Medford Children's Therapy  takes reasonable precautions to protect your information, standard SMS text messaging is not always a secure method of communication. We recommend limiting the amount of sensitive medical information shared via text message whenever possible.

By opting in to SMS communications, you acknowledge and accept these risks.
SMS communications may be facilitated through secure third-party service providers that support clinic operations and are required to maintain appropriate confidentiality and data protection standards.

Text messaging services should not be used for urgent or emergency medical concerns. If you are experiencing a medical emergency, please call 911.

4. DATA PROTECTION
Medford Children's Therapy  takes the security of your personal information very seriously. We employ industry-standard security measures, including encryption and secure servers, to protect your data from unauthorized access, alteration, disclosure, or destruction. We continuously monitor our systems to ensure your information is safe and secure, and we are committed to maintaining the highest levels of data protection to safeguard your privacy.

5. EXPLICIT NON-SHARING OF INFORMATION
Medford Children's Therapy  is committed to upholding the highest standards of privacy for all personal information collected through our text messaging services. We do not sell, rent, distribute, or trade your personal data to third parties without your explicit consent unless legally required to do so. Any information shared with third parties is exclusively for the purpose of delivering our services to you. We assure you that your data will never be shared with third parties for marketing purposes. Phone numbers collected for SMS communications and SMS consent records will not be shared with third parties for marketing purposes.

6. OPT-OUT INSTRUCTIONS
If you no longer wish to receive text messages from us, you can opt out at any time by replying with the word ‘STOP’ or ‘UNSUBSCRIBE’ to the number from which you received the message. Upon receiving your request, we will promptly remove you from our messaging list, and you will no longer receive further text communications from us.

7. CHANGES TO THE PRIVACY POLICY
Medford Children's Therapy  may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will notify you by updating the “Last Updated” date at the top of this policy. In the event of significant changes, we will provide a more prominent notice, such as sending an email notification or displaying a notice on our website.

By continuing to use our services after these changes, you agree to the revised Privacy Policy. We encourage you to periodically review this policy for the latest information on our privacy practices.

8. CONTACT INFORMATION
For any privacy inquiries, please contact us at mct@nt4kids.org or call us at 541-613-6505.

 

SMS Texting Terms & Conditions
Effective Date: February 10, 2026
By signing up for text messages, you agree to receive informational messages (appointment reminders, account notifications, etc.) from Medford Children's Therapy , Inc. at the number provided. Message frequency varies. Msg & data rates may apply. If you require assistance, reply HELP, or you can call 541-613-6505 or email us at mct@nt4kids.org to reach our office. You can opt-out at any time by replying STOP.
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If there are any questions regarding this Online Privacy Policy you may contact:

Medford Children’s Therapy
Phone: 541-613-6505
Address: 400 Crater Lake Ave, Medford, OR 97504